Phone System Outage

Incident Report for Preferred IT Solutions

Resolved

This incident has been resolved.

Posted Nov 10, 2021 - 09:53 EST

Monitoring

We are starting to see services restored and are continuing to monitor the situation.

Posted Nov 09, 2021 - 15:33 EST

Update

National carrier outage is causing major disruptions with Preferred IT phone systems, we are continuing to work towards a resolution.

Posted Nov 09, 2021 - 14:54 EST

Investigating

Multiple customers are experience major disruptions with Preferred IT phone systems. Incident is being investigated as a top priority.

Posted Nov 09, 2021 - 14:13 EST

This incident affected: Phone System (Phone Line Status (SIP trunk)).