Unifi Remote Access Outage

Incident Report for Preferred IT Solutions

Resolved

This incident has been resolved.

Posted Dec 20, 2021 - 08:33 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 17, 2021 - 08:29 EST

Update

Remote Access is gradually being restored. We are continuing to monitor this issue.

Posted Dec 16, 2021 - 16:28 EST

Monitoring

Unifi is experiencing an outage of their remote access system. They are aware and are working on a resolution.

Posted Dec 16, 2021 - 12:03 EST

This incident affected: Ubiquiti Products (Security Cameras).